A few months ago we started a customer service initiative at work that required us to give our name to the customers when we were helping them. This usually results in three actions: 1) they ignore us, 2) they say "Thanks Bry!" or 3) they find you in the store later and say "Bry I could use your help now." I am finding that it gets me into some awkward situations. Mostly because I'm crazy and silly.
Today at work two women were trying to figure out how to Google from our book search screen. "We don't have Google on our computers," I said as I was assisting someone else. "If you need anything, my name is Bry and I will be over here."
A few minutes later I came back and they were still there. "We were trying to look up who John Krasinski is marrying."
"Oh, I know. That's Emily Blunt!" And then we had a talk about The Office.
"See, we just needed to ask you for help!"
"That's right, who needs Google when you have Breegle."
And then I laughed like a loon.
Another example. A man stopped by looking for a book called something like What Women Need. Some sex book.
"This is probably the oddest thing anyone will ever ask, but do you know which books are best for advising a man on how to please a lady." (This is where I turned into an immature teenager and tried not to laugh). "I need the best of these. Something that works. I'm sorry to ask, but I don't know what to do." Eeeeek!
"Ahhhh....wellll........I can look into that. Maybe one of our buyers found some notes from the publisher on a specific title. But....I'm not familiar with any of these."
So then I went to a computer and searched around. While I giggled. Finally I went back to point out a few titles that came recommend from doctors or therapists or magazines.
"Thanks. I'll take a look at these and see if they work."
"Okay. Well if you need anything else, my name is Bry and I can help."
At which point we both looked at each other and started laughing. "Ummm....I'm gonna go now." And then I ran away.
About 30 minutes later I was in the vicinity looking for a book on Churchill.
"Bry! Can you come over here,"
It was the sex book guy. I was thinking, this is either going to get really weird and I'm going to have kick a pervert out of the store OR this guy thinks I'm his new confidant.
"Yes?"
"None of these are what I need. I need something that is like.....like.....like a book that teaches you about your golf swing. Something specific."
Cut to me finding sex books with pictures. I guess he found what he needed because I saw him checking out later with a few books in his hand.
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